Chicago Black Car Service Questions Answered Clearly

Booking in advance is recommended, especially for airport departures, early-morning rides, weekends, weddings, concerts, group travel and Executive Sedan or Executive SUV requests.

Same-day availability may be limited and is not guaranteed.

Pricing is based on the pickup address, destination, date, time, selected vehicle, passengers, luggage, travel time, planned stops and additional requests.

Submit the complete itinerary so the correct vehicle and final quote can be confirmed.

Base rates currently start at:

• Standard Sedan from $99+
• Executive Sedan from $165+
• Standard SUV from $130+
• Executive SUV from $160+

These are starting rates. The final price depends on the complete trip.

Yes. Submit the trip through the online booking page or call or text 7 Star Black Car LLC at (847) 749-8294.

Yes. Add every passenger pickup, hotel, office, restaurant or planned destination before the trip is confirmed.

Additional stops may affect the price and scheduled travel time.

Yes. Scheduled airport pickups and departures are available for O’Hare and Midway throughout the day and night by reservation.

Yes. Provide the correct airline and flight number so arrival information can be monitored and the airport reservation can be prepared for changes to the scheduled landing time.

Follow the meeting instructions supplied for your airport, terminal and service type. Keep your phone available and contact the chauffeur after collecting your luggage when instructed.

Airport curb rules and pickup locations can change, so follow the final trip-specific directions rather than relying on an old meeting point.

Meet-and-greet service can be requested in advance. Availability and additional pricing are confirmed with the reservation.

Yes. Provide the airport, exact FBO or charter operator, flight identifier, passenger contact, arrival time, luggage and ground destination.

The exact FBO is important because one airport may have several passenger facilities.

Yes. Regional airport and longer-distance transportation can be requested. Pricing is based on the airport, route, vehicle, travel time and complete itinerary.

Standard and Executive Sedan categories accommodate up to three passengers and up to three standard luggage pieces.

Oversized bags, equipment or several carry-ons may require an SUV.

Standard and Executive SUV categories accommodate up to six passengers and up to six standard luggage pieces.

Actual capacity may be reduced by oversized luggage, strollers, child seats or equipment.

Yes. The Mercedes S-Class can be requested as an Executive Sedan, subject to availability for the scheduled date and time.

Executive Sedan base rates start at $165+.

Yes. A Cadillac Escalade can be requested as an Executive SUV, subject to vehicle availability.

Executive SUV base rates start at $160+.

Mercedes Sprinter service can be requested for larger families, corporate teams, wedding guests, airport groups and event transportation.

Sprinter pricing is based on the group size, luggage, route, service time and stops.

Child seats can be requested before the reservation is confirmed. Include each child’s age and seating requirement.

Availability must be confirmed in advance and additional charges may apply.

List golf clubs, strollers, skis, equipment, large suitcases and other oversized belongings when requesting the reservation.

The passenger count alone does not determine the correct vehicle.

Corporate transportation can include airport pickups, office transfers, business meetings, client transportation, conferences, roadshows, company events and multi-stop schedules.

Yes. Include the executive’s mobile number, coordinator’s contact information, complete itinerary, passenger count, luggage and vehicle preference.

Point-to-point service is designed for a confirmed pickup and destination. Hourly service keeps the vehicle connected to the passenger for a reserved service period.

Hourly service is usually better for several meetings, roadshows, shopping, changing stops or flexible schedules. A minimum service period may apply.

Recurring transportation can be arranged for regular executive trips, employee travel, airport pickups, visiting clients and company transportation schedules.

Yes. Transportation can be arranged between hotels, airports, offices, McCormick Place, restaurants, homes, event venues and suburban destinations.

Include the hotel name and preferred motor lobby or entrance when booking.

Event limo service can be arranged for weddings, concerts, sporting events, proms, corporate dinners, celebrations and other scheduled occasions.

Yes. Include the expected event ending time, venue, passenger contact and final destination.

Because event traffic and exit times can vary, the pickup plan should be discussed before the reservation is confirmed.

Yes. SUV, Sprinter or coordinated multi-vehicle service can be requested for hotel guests, wedding parties, corporate teams and event groups.

A full refund is available when a reservation is canceled more than 24 hours before the scheduled pickup time.

Reservations canceled within 24 hours of the scheduled pickup are non-refundable.

A passenger who does not appear at the pickup location is considered a no-show. No-show reservations are non-refundable.

Keep the passenger phone available and provide accurate pickup and contact information.

Flight arrivals are monitored when the correct airline and flight number are provided. The pickup schedule can be adjusted for a delayed arrival.

A flight delay by itself does not qualify the reservation for a refund.

Payments are processed securely through Square. 7 Star Black Car LLC does not store full credit or debit card information on its website servers.

Travel may be delayed or interrupted by severe weather, traffic congestion, road closures, airline disruptions, government restrictions or other conditions outside the company’s control.

Allow additional travel time when difficult conditions are expected.

Contact 7 Star Black Car LLC as soon as possible at (847) 749-8294.

Changes to the pickup time, address, route, vehicle, passengers or stops are subject to availability and may change the final price.

Approved refunds are processed to the original payment method within approximately 5–10 business days, depending on the financial institution.